Privacy Policy

The privacy policy below mentions the user data collected by our website and how we use it. You as a user of this website must agree to this privacy policy. If you do not agree with our privacy policies you can discontinue using the website and the services mentioned in it. At Delipat, we take your privacy with utmost care and, therefore, have set our privacy policies in accordance with your safety and personal data privacy.

1. Information we collect

On signing up for our services, we collect personal information such as your name, email, address, phone number, and other contact information. Some other info that we collect is information about your use of our services and your requested tasks for us to perform, all the communication between you and our team, and any feedback from your end. Also, data is collected by the specific VA you are assigned. This data includes details about your company’s daily operations or processes and guidelines that are needed to be followed while performing certain tasks.

2. Use of the above-collected information

We collect your personal information for a variety of uses. There are times when a user has some issues or queries regarding our services. In order to solve those issues our team has to verify the identification of that particular user. For that your personal information is kept with us as a validation of your authenticity. Also, we use such information to improve our services ad makes sure that you are not facing any issues while using our services. The information about your company is used only by the VA who is assigned to your company, for performing the necessary tasks that he or she has to perform in order to make sure that he/she serves the purpose for which they have been hired.

3. Sharing of information

We do not sell your personal information to any third parties that are not authorized by us. However, we have to share your information with the services with whom we have partnered to provide you with a comprehensive Virtual Assistant solution. We may also share your personal information for legal purposes or with other third parties if directed by the law, but only if we believe that your information is in safe hands and it is necessary to share it in order to protect our rights.

4. Security of information

We take utmost care in handling your personal information and make sure that they are not in bad hands. We use the standard security measures that are prevalent in the market, to safeguard our databases from any unwanted access, initiated by hackers, malware, and any other suspicious sources.

5. Retention of information

We retain the information that we have collected from you through the website, for a certain period of time. The time up to which you use our services, it is necessary to keep such information. In case, you have discontinued our services, your data is kept for a certain period. This is for instances where you might be again interested in our services and likewise situations. Afterward, your data is properly destroyed so that it can be never taken into use.

6. Your rights

While using our website you have the right to access, correct, and delete your personal information. In order to do so, please head to our contact us page and shoot us a message.

7. Changes to this privacy policy

We may update our privacy policy in order to make sure that it is relevant and actionable. If we have made any changes we will notify you through email or by posting a notice on our privacy policy page.

8. Contact us

After going through our privacy policy, if you have any questions you can contact us to know more about the collection and use of your personal information.