Refund Policy

At Delipat, we are committed to providing exceptional Salesforce and HubSpot consulting services. We understand that circumstances may arise where a refund is necessary. This Refund Policy outlines the terms and conditions for requesting refunds.

1. Eligibility for Refunds

Refunds may be granted under the following circumstances:

• Service Not Delivered: If we fail to deliver the agreed-upon services due to reasons within our control.
• Prepaid Services: If you cancel services prior to their commencement, and no significant work has been initiated.
• Unsatisfactory Performance: If you are dissatisfied with the services provided, refunds will be considered on a case-by-case basis after a thorough review.

2. Non-Refundable Services

The following are non-refundable:

• Services that have been completed and delivered as agreed.
• Custom development, integrations, or tailored solutions where work has already commenced.
• Subscription-based services after the billing cycle has started.

3. Process for Requesting a Refund

To request a refund, please follow these steps:

• Contact us at our email ID or phone number with your request.
• Provide the details of your service agreement and the reason for your refund request.
• Allow us 7-10 business days to review your request and respond with a resolution.

4. Resolution and Processing

• Approved refunds will be processed within 14 business days.
• Refunds will be issued using the original payment method unless otherwise agreed upon.
• Partial refunds may be granted if services were partially delivered or utilized.

5. Dispute Resolution

If you are dissatisfied with our resolution, you may escalate the matter by contacting us. We are committed to resolving disputes amicably and promptly.

6. Changes to This Policy

Delipat reserves the right to update or modify this Refund Policy at any time. Changes will be effective upon posting on our website.

7. Contact Us

For questions or concerns about this Refund Policy, please contact us.